Helping a Veteran Access Care

Many veterans don’t seek help for themselves. Not out of pride, but often because they’re unsure what support is available or how to get started. If you're a family member, carer, or close friend, you can play an important role in helping them access the in-home care they may be eligible for.

Start With a Conversation

Gently asking how they’re managing at home can open the door. Are they struggling with medication routines, wound care, or mobility? Even small issues like frequent fatigue or trouble getting to appointments can be signs that extra support is needed.

Know What Support Looks Like

Community nursing at home can include things like:

• Medication management

• Health checks or chronic condition support

• Help with showering or dressing

• Wound care after surgery or injury

This care is delivered by qualified professionals and designed to maintain dignity, safety, and independence.

How to Help With Access

While only authorised health professionals can make a formal referral, family members can:

• Book a GP appointment on their behalf

• Accompany them to medical visits to raise concerns

• Help communicate changes in their health

• Call providers like Deekay Health to ask general questions about the process

  
  

What to Expect After a Referral

Once referred, the care provider will contact the veteran (or their representative) to arrange an in-home assessment. This helps create a care plan that’s tailored to their needs, with no obligation to proceed unless they’re comfortable.

We’re Here to Support You Too

At Deekay Healthcare, we understand that families often carry the emotional and practical load of care. Our team is here to make things easier with respect, patience, and clear communication every step of the way.