At Deekay Healthcare, we understand the importance of providing veterans with the care and respect they deserve. Many individuals who have served their country are now living with complex health needs that require ongoing support. Community nursing services make it possible to receive this support at home, rather than in a hospital or clinic setting. We offer in-home nursing care that prioritises comfort, safety, and independence, designed for those who have been referred through approved healthcare channels.

Our experienced team of registered nurses and care coordinators work closely with eligible veterans to provide personalised nursing support. We aim to make life a little easier by helping with everyday health needs and offering peace of mind to both veterans and their families.

What Our Community Nursing Services Include

We deliver a range of in-home nursing services tailored to individual health needs. The type and frequency of care depend on clinical assessments and authorised referrals from healthcare professionals. Services may include:

• Wound care – For surgical recovery or chronic wounds requiring professional management.

• Medication management – Including support with dosage schedules, reminders, and monitoring.

• Chronic condition support – Help managing long-term illnesses such as diabetes, COPD, or heart disease.

• Post-hospital care – Short-term nursing to support recovery and prevent re-admission.

• Personal care assistance – Support with mobility, hygiene, and daily living activities.

Our nurses visit at agreed times and always aim to build trust through respectful, patient-centred care. We adjust services over time based on updated assessments and feedback from clients and their families.

Who Can Access These Services?

Community nursing is available to eligible veterans who hold a valid health card issued under an approved program. This includes Gold Card holders with accepted conditions. However, the decision to refer a person for community nursing must come from a qualified medical practitioner or discharge planner, based on clinical need.

It’s important to note that eligibility is not automatically granted. It’s assessed individually by the referring professional. If you're unsure whether you or your loved one might qualify, speak to your GP or healthcare provider. We are also available to answer general questions about the process.

The Referral Process: Step-by-Step

1. Consult with a GP or Hospital Team
   A general practitioner, hospital discharge planner, or another authorised professional assesses the person’s health status and determines whether community nursing is suitable.

2. Referral Sent to Provider
   If appropriate, the healthcare provider submits a referral to a community nursing provider such as Deekay Health. The referral outlines the person’s clinical needs and care goals.

3. Initial Contact and In-Home Assessment
   Once we receive the referral, our team contacts the client or their nominated representative to arrange a convenient time for an initial home assessment.

4. Development of a Care Plan
   We design a personalised care plan that considers the person’s health condition, living situation, and preferences. All care is coordinated with the referring practitioner.

5. Ongoing Support and Review
   Care services begin, and we provide regular reviews to ensure the plan remains relevant and effective.

   
   

Why Families and Referrers Trust Deekay Health

• Experienced and respectful clinical staff – Our team understands the unique needs of older veterans and is trained to provide care that upholds dignity and comfort.

• Local and responsive – We are based in Queensland and service the regions of Brisbane, Logan, and the Gold Coast. We respond promptly to new referrals.

• Clear communication – Whether you are a family member, GP, or hospital staff, we keep you informed every step of the way.

• Flexible care delivery – As needs change, we adapt. Our plans are built to be responsive, not rigid.

  
  

Service Areas

We currently provide community nursing services in the following areas:

• Brisbane

• Logan

• Gold Coast

• Surrounding suburbs and regional zones (contact us to confirm coverage)

  
  

Support Starts With a Conversation

Whether you're a veteran, a family member helping coordinate care, or a medical professional exploring care options for a patient. Our team is here to help. We are happy to answer your questions about the referral process or the types of care we provide.